We want you to pay the lowest price possible for your holiday accommodation. Should you find the same accommodation with the same booking conditions, at a lower rate on the internet after you have booked, we’ll match it. Just contact us within 24 hours of booking, with details of the website.
1. As prices of holiday accommodations on the internet can change often, you must contact us promptly by email, but in any event within 24 hours of booking your holiday
accommodation. Your email should include all following information: your name, reservation number and the website where the lower price rate is published. Incomplete or inaccurate emails will not be taken into account.
2. The guarantee is not applicable for same day bookings.
3. The guarantee only applies in respect of a lower rate that is available for online booking. The lower online rate must be bookable when we validate your claim, within the 24 hour period, screen shots will not be accepted as proof.
4. The lower rate must be found online for the same accommodation(s) only, on the same check-in and check-out dates with the same booking conditions.
5. The lower rate must be in the same currency.
6. We will only match the difference between our rate and the lower rate if your reservation through us is completed and not cancelled.
7. If the claim is unsuccessful as it is not in accordance with our lowest rate guarantee terms and conditions, our terms and conditions of booking, including the cancellation policy are still applicable.