1. The rental agreement in general:

Contractual partners of the rental are exclusively the tenants and Villapartner.

The landlord of the holiday property or his deputy is in no case the contracting partner. He only serves as a fulfillment aid, and also only in the orders explicitly given by Villapartner. He can not make legal decisions regarding the contract content. Similarly, he is not authorized to make legal statements on behalf of Villapartner.

Villapartner does not accept any responsibility for the modification of conditions that do not affect the holiday accommodation. All changes to the agreement between the tenant and the villa partner must be made in writing.

The tenant is obliged to check the correct information (name, address, telephone, etc., number of persons), so he is also responsible for ensuring that all information is correct.

Any complaints concerning the forwarded rental certificate must be made within 2 days of booking date.

2. Arrival / Departure

The time of arrival is 16:00 h on arrival day, and departure again latest at 10:00 h on departure day.

Keys shall be collected in the period stated in the directions to the holiday home. If arrival is not possible in the stated period, the tenant is obligated to provide notification of this directly to the key pick-up location in due time. The key will normally only be handed over on production of the original rental certificate.

3. The holiday home:

All information concerning the holiday home can be found in the internet description. Not stated services and facilities cannot be expected to be part of the rental agreement.

In general bedlinen and towels are not included in the rental price. Please consult the description for all information about these conditions, or contact Villapartner for further details.

 

3.1. Size of the holiday home

The size of the holiday home is stated in square metres, on the basis of information received from the owner of the holiday home.

3.2. Number of residents

The holiday home and its accompanying grounds may be occupied by no more than the maximum number of persons, including children, regardless of age. If the holiday home is for any reason occupied by more than the maximum permitted number, the owner of the holiday home or his or her representative on site is entitled to immediately expel the excess persons without notice.

If the tenant fails to comply with this expulsion within 12 hours of its notification, the owner of the holiday home and/or Villapartner shall be entitled to terminate the rental agreement with immediate effect and expel all residents without further notice or refund of rent.

Villapartner mainly handles holiday homes for families and couples. Groups, i.e. six people or more who are not a family or couples, are of course also welcome to book holiday homes, but must register as a group at the time of entering into the rental agreement. Villapartner or the owner of the holiday home shall be entitled to reject a group if information about the group fails to be provided in due time prior to the commencement of the rental period. In the case of groups, Villapartner or the owner of the holiday home shall be entitled to demand payment of an increased deposit upon arrival at the holiday home, and may require a mandatory final cleaning.

3.3. Tents and caravans

It is not permitted to place tents, caravans or the like on or near the grounds of the holiday home. The owner of the holiday home or Villapartner shall be entitled to require their immediate removal. If the tenant fails to comply with this requirement, the owner of the holiday home and/or Villapartner shall be entitled to terminate the rental agreement with immediate effect and expel all residents without further notice or refund of rent.

3.4. Pets and allergies

In some holiday homes, pets are not allowed. This however does not necessarily imply that pets have never previously been kept in the holiday home.

3.5. Noise

Unexpected noise from construction work, traffic or the like may occur which is beyond the control of Villapartner or the holiday home owner, for which reason neither Villapartner nor the holiday home owner can be held liable for noise nuisances.

3.6. Newly-constructed holiday homes

Please note that the grounds of a newly-constructed holiday home may not always be completely "finished", i.e. There may not have been time for grass, bushes, etc. To grow.

3.7. Swimming pool

If the holiday home includes a swimming pool, the tenant is for safety reasons obligated to follow all instructions provided by the holiday home owner or his or her representative regarding the use of the pool. The tenant shall be responsible for the use of the swimming pool. Children may not be present in the pool area without adult supervision.

3.8. Presentation of the holiday home

The description of the privately-owned holiday homes has been compiled according to the best information available. We cannot accept responsibility for changes or possible typographical errors. Impressions of the fixtures and surroundings are individually reproduced and will naturally depend on the taste of the individual holiday home owner. Consequently, the categorisation provided is intended for guidance only.

4. Price of the holiday home

The price of the holiday home includes the rent of the holiday home for the specified period of time and any services included in the rental price, as stated in the rental certificate. Additional charges for services which can be ordered in advance, but which are not included in the rental price, are payable directly to the holiday home owner or his or her representative on site.

For the Danish market only: the price of the holiday home is stated in Danish kroner in the search results. When booking the holiday home, the price is stated and paid in euros. The conversion rate is set every 14 days, for which reason deviations may occur.

5. Payment:

If the holiday home is booked more than eight weeks prior to occupation, the first instalment of 25% of the price shall be paid immediately after booking. If the holiday home is booked less than eight weeks before occupation, the full amount shall be paid. The holiday home rental agreement shall be binding upon payment of the first instalment or the full rental amount. Villapartner shall receive the outstanding amount no more than 3 days after booking. Failure to comply with the payment terms will result in the automatic cancellation of the booking, and any first instalment payment made will not be refunded.

Payments can be done by credit card via PayPal or by banktransfer.

6. Cancellations / Alterations:

A signed rental agreement cannot be terminated or modified by the tenant. The tenant is entitled to cancel the holiday home booking up to eight weeks before the start of the rental period. In the case of such cancellation, the first instalment payment will not be refunded. When a cancellation is made less than eight weeks before the start of the rental period, the tenant shall forfeit the entire rental amount – i.e. The balance must be paid. A cancellation or alteration is deemed to have been made once written notification is received.

If Villapartner succeeds in renting out the holiday home to another customer for full payment and at the normal price, the cancellation fee will be reduced to 25% of the total rental price. If the holiday home cannot be rented out to another customer, or cannot be rented out at full price, the amount of the paid rent to be refunded shall be reduced correspondingly, but the cancellation fee will still be reduced to 25% of the total.

If the tenant can obtain another tenant as a replacement, for the same period and at the same price, Villapartner will accept a name change upon payment of a fee of € 50,-. Notification of this shall be made in writing to Villapartner.

Villapartner will accept, as far as possible, a rebooking of the original rental agreement up to eight weeks before occupation, for a fee of € 50,-. Any rebooking of the original rental agreement less than eight weeks before occupation shall be considered a cancellation followed by a new booking, and the above cancellation conditions shall apply.

7. Insurance:

The rental price is exclusive of insurance, unless it is expressly stated that the price includes insurance and the type of insurance involved. Information on the possibility of taking out travel and/or cancellation insurance is available at the website, or may be obtained from Villapartner.

8. Electricity/ Energy consumption:

In the case of holiday homes for which energy consumption is not included in the rental price (this will be stated in the internet presentation of the holiday home), the energy bill shall be settled separately upon departure, usually directly to the holiday home owner or his or her representative. We therefore recommend that on both arrival and departure, you note the meter readings for use in the calculation of electricity consumption. All indoor swimming pools are heated, as a natural part of the high standard of these holiday homes. Consequently, you should expect an extra energy bill (electricity or oil) for heating the swimming pool. The temperature of the indoor pools is approximately 24 °c. Outdoor swimming pools are heated in various ways, depending on the choice of the holiday home owner, and no information can therefore be provided concerning their temperature. Outdoor swimming pools cannot be used all year round.

9. Final cleaning:

It is the responsibility of the tenant to leave the holiday home in a clean and tidy condition, with all washing-up done and rubbish removed. The tenant is requested to pay special attention to the cleaning of the refrigerator, freezer, stove, oven, grill and bathroom/toilets. In the event of failure to perform adequate final cleaning, the costs will be billed to the tenant. If the tenant has booked a final cleaning, this shall not exempt the tenant from the obligation to wash the dishes, empty the refrigerator and tidy up the holiday home and its grounds before departure.

10. Deposit:

The tenant is obligated to treat the holiday home and all its contents appropriately. The tenant shall be liable for any damage caused by the tenant or persons accompanying the tenant. At the commencement of the rental period, the keys will be handed over on payment of a deposit. This deposit is intended to secure the interests of the holiday home owner in the event of any damage to the house and/or inadequate final cleaning. The deposit is normally paid in the currency of the country in question. The size of the deposit will be stated in the rental certificate.

The deposit is usually refunded at the conclusion of the rental period, or forwarded within one month of the conclusion of the rental period, if the holiday home, with all its contents, is left in an appropriately clean condition, and provided that the tenant does not owe any additional amounts to the holiday home owner. Any amounts outstanding for energy consumption, damages or lack of cleaning will be deducted from the refunded deposit. Should the amount of these deductions exceed the amount of the deposit, the remainder will be billed to the tenant.

The deposit will normally be higher when holiday homes are rented out to groups, and the tenant may be required to perform one or more obligatory final cleanings, depending on the duration of the rental period.

Lost property may be notified to Villapartner within two weeks of vacating the holiday home, upon advance payment of a fee of € 30,-. This fee is not refundable, irrespective of whether the lost property is located.

11. Defects and complaints:

Any deficiencies or complaints on the holiday property and its inventory must be communicated to the owner or his representative on the spot at the latest 24 hours after arrival. The owner or his representative will provide the fastest possible remedy. If this does not lead to an acceptable solution, Villapartner should be informed by phone or e-post at least 48 hours after arrival. Villapartner has to be given a reasonable deadline for the correction of faults, defects or damages. Defects in the cleaning must be communicated to the owner or his representative immediately upon arrival in the holiday property. 

The house owner / his representative only acts as a vicarious agent in the case of problems if Villapartner places the order. The house owner / his representative is not the contractual partner, or part of the contractual relationship between Villapartner and the customer, and therefore can not make legal changes to the contract in Villapartner's name (eg. agree to a termination, negotiate compensation), or the house owner / representative cannot not make any legal orders or representations in Villapartner's name which relate exclusively to the contractual relationship between the customer and Villapartner. 

A written complaint must be submitted to Villapartner at the latest 10 days after the departure date. Subsequent complaints which have not been made on the spot and for which no time limit has been given, can not be accepted by Villapartner. Villapartner can also not reimburse or compensate for departures due to deficiencies which have not been notified in due time on the spot and for which a reasonable deadline has not been given.

12. Unforeseen circumstances / Force majeure (war, strike, natural disaster, etc.):

The tenant shall not be exempted from payment of rent if personal circumstances or force majeure (war, pollution, natural disasters, epidemics, border closures, traffic conditions, cessation of currency trading, strikes, lockouts or other force majeure circumstances) prevent the tenant from exercising the right of occupancy conferred by the rental agreement.

Villapartner and/or the holiday home owner may cancel the rental agreement if unforeseen circumstances / force majeure (e.g. War, pollution, natural disasters, epidemics, border closures, traffic conditions, cessation of currency trading, strikes, lockouts or other force majeure circumstances) which could not be foreseen at the time of entry into the rental agreement make the realisation of the rental impossible or substantially more difficult. Neither the holiday home owner nor Villapartner can be held liable in such circumstances. In the case of force majeure, Villapartner shall be entitled to be recovered all costs associated with the termination of the rental period, including booking costs.

Neither the holiday home owner nor Villapartner can be held liable in the case of insect attack on the holiday home or its grounds, or in the case of theft or the like, which affects the tenant's private property. 

Villa Partner is not responsible for changes in local taxation, which was not known at the conclusion of the lease, and which gives rise to a separate payment from renter to the homeowner upon arrival on behalf of the vacation country's authorities.

Villapartner reserves the right to charge fees and taxes which have changed due to modifactions of law and rules, and which have not been known on the time of booking. 

Villapartner reserves the right to charge fees and taxes which have changed due to modifactions of law and rules, and which have not been known on the time of booking.